Field Service Management Software
for workshops and service providers

With the integrated schedule, you always have an overview of your technicians' schedule and can easily plan and manage them. You can manage field service orders that have not yet been assigned to a technician using drag & drop.

• Simple operation via Drag & Drop
• All appointments and technicians at a glance
• Efficient resource planning and coordination of service calls
• Disposition possibilities for workshop and field service

All Functions

Technicians are not lone fighters! With the field service management software repV, field service operations can be assigned either to individual technicians or to a group of them. Optionally, technicians can forward operations directly to colleagues or create field service tasks themselves.

• Using the field service app on tablets or laptops
• Pool orders for technician groups
• Forward tasks to colleagues
• Assignment creation from the field service
• Constant scheduling and updating of changes in the head office

All Functions

Manage and calculate your maintenance contracts simply and clearly. Thanks to the automatic generation of service operations, repV provides you to include them in your scheduling at an early stage by means of preset maintenance intervals.

• Individual contract structuring
• Automatic generation of service orders
• Exact calculation through stored work instructions, spare parts information and inventory
• Save time and costs through efficient resource planning

All Functions

The flexible interface enables an easy connection of repV to your existing ERP systems. Customers and Businesses data can be easily imported. In addition, invoicing is simplified by the export function.

• Simple connection to your backend and ERP systems
• Import in XML, Excel, CSV format
• Import from ODBC data sources
• Export of billing data

All Functions

All documentation of a service assignment can be stored directly in the field service management software repV. For example, pictures taken on site with the tablet can be attached directly to the service case and viewed by the head office.

• Attaching checklists, maintenance plans, etc.
• Take photos directly within the app
• Direct signature of the customer on the touch screen
• Automatic upload of documents

All Functions

Provide your customers the opportunity to make return requests directly online via the Online Service Center. In addition, the customer can track the current status of his order online at any time. With this solution you provide more transparency and your customers satisfaction noticeably increases.

• Recording of devices and repair orders via the Internet
• Creation of several devices incl. accessories possible
• Information on lead times and the status of repair orders
• Return Material Authorization Process

All Functions